The Virtual Assistant industry is growing rapidly and there are VAs popping up across the UK daily. However, it amazes me how many people still haven’t heard of us, nor do they know what it is we actually do. So being the generous people we are, we thought we’d help you out with our 50 shades of VA.
What exactly is a Virtual Assistant?
In the early days, a Virtual Assistant could simply be translated as a personal assistant or administrative assistant who worked from a remote location rather than onsite or in your office. They did exactly what a PA would do, just from home or their own base, and usually supported many business owners rather than just one Director.
Nowadays the VA role has developed substantially and although we still do the above, you’ll find VAs offer way more than the traditional PA role, for example digital services and consultancy services.
#Shade 1 – Administration
Virtual Assistants can support with all aspects of traditional administration from data input
(YES, WE LOVE IT!) to generating invoices.
#Shade 2 – Virtual Receptionist
Customer Service is vital to any business, and first impressions count. Not being able to be reached just isn’t acceptable, especially in an age where we expect answers instantly thanks to a certain search engine. Everything is obtainable at a touch of a button, and you and your business are no exception.
Using VOIP systems and rerouting, VAs can answer your calls, personalising it to your business, allowing your customers to feel valued. This service is especially important to small businesses who are often out of the office or on site.
#Shade 3 – Blogging
It’s no secret that blogging is a huge part digital marketing, and most businesses should be using this to their advantage for SEO and connecting with consumers. Blogging creates huge trust with your audience if done correctly and can help your brand gain traction fast. But, it’s also no secret that some of us can’t think of anything worse than sitting down for a couple of hours trying to get ideas out of our head and on to paper.
Thankfully, yes you guessed it, there are Virtual Assistants who love nothing more than sitting down somewhere quiet, researching all the elements that make up a blog and creating it on your behalf.
#Shade 4 – Social Media
Urgh that thing! Love it or hate it, it is a huge platform that allows you to reach millions of people with very little monetary investment. However, it can take a lot of investment in time.
Social media is more than just automating posts. The clue is in the title. It’s about being social. Interaction on your part and engaging with your consumers and other social media users will positively impact on your own profiles. The key to social media is careful planning and consistency. Understanding your clients, what they want and where they'll be is an absolute must for reaching your audience.
Yep, we can do it all for you!
#Shade 5 – Design
Digital stationery is great way to showcase your business services and products. It meets the demand for immediate information which has become an expectation in modern day life. You’ll find that many Virtual Assistants have a passion for creativity and are a much cheaper alternative to traditional design agencies.
#Shade 6 – Events
Whether it's a large corporate event, a conference or a small gathering, VAs can project manage your event from start to finish, helping you to secure venues and suppliers.
Virtual Assistants will also be able to create invitee lists including industry influencers and press to make sure your event is a huge success.
#Shade 7 – Systems and Processes
As your business begins to grow, the way you do things at the beginning will need to change and adapt to suit bigger and busier operations and that's where we come in.
VAs can create and help you to implement systems and processes to make running your business more efficient, introducing affordable and accessible technology to help save you time.
We can help you to create training packs and policies, researching any legal requirements in your industry and book you on to any courses to make sure you’re compliant.
#Shade 8, 9, 10 and the Rest
Website design and maintenance, e-mail management, data insights, travel, fleet management, the list of services and support a Virtual Assistant can provide is literally endless. If there’s an industry, there’s a VA that has the experience and expertise to provide a high level of support.
Want to know more? Speak to one of our team today.